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      Integrating SAP Hybris Commerce

      Important: Projects generated after 2019 do not use the Integration Manager because it has been replaced with our Commerce Integrations technology.

      For anyone working on projects that were generated before 2019, we've left the Integration Manager documentation here in case you still need to refer to it.

      Mobify provides a set of Mobify Extensions for SAP Hybris Commerce Suite to simplify integration:

      • The Mobify Tag Extension installs the Mobify Tag and Mobify Service Worker to your Hybris Storefront, this extension includes the following Hybris addons:
        • mobifystorefrontaddon
        • mobifyconfigbackoffice
        • mobifyconfig
      • The Mobify Webservice Extension modifies the Hybris Webservice to allow guest users to change their email address as well as support storing customer's phone and company information
        • mobifywebservices

      Before you begin

      Before following these instructions you should:


      To complete integration with Hybris you must:

      1. Install the Mobify extensions
      2. Install the Mobify tag and service worker
      3. Create an OAuth client
      4. Set up the connector in your project

      Install the Mobify Extensions

      The Mobify Extension is availiable here: Mobify Extension

      1. Download and unzip the file to your Hybris file system: /hybris/bin/custom/<project_name>

      2. In /hybris/bin/custom/<project_name>, you will find four Mobify extension folders:

        • mobifystorefrontaddon
        • mobifyconfigbackoffice
        • mobifyconfig
        • mobifywebservices
      3. Add the following lines to localextensions.xml:

         <!--Mobify Extensions-->
         <extension name='mobifystorefrontaddon'/>
         <extension name='mobifyconfig'/>
         <extension name='mobifyconfigbackoffice'/>
         <extension name="oauth2" />
         <extension name="addonsupport" />
         <extension name="yoccaddon" />
         <extension name="mobifywebservices" />
      4. Go to command prompt and execute the following command from your Hybris platform folder (/hybris/bin/platform) :

         ant mobifyConfigTarget

        This command will copy the contents of master.tag file from mobifystorefrontaddon to master.tag file in /hybris/bin/ext-template/yacceleratorstorefront/web/webroot/WEB-INF/tags/responsive/template/master.tag

        If there has already been some custom modifications in master.tag of your project, then before running this command, please remove following code from the buildcallbacks.xml file in mobifystorefrontaddon extension and run โ€œant allโ€ from command prompt.

        <copy file="${ext.mobifystorefrontaddon.path}/acceleratoraddon/web/webroot/WEB-INF/tags/responsive/template/master.tag" todir="${ext.custom-storefront-name.path}/web/webroot/WEB-INF/tags/responsive/template" overwrite="true"/>

        Removing the above xml code will prevent your master tag being overwritten, you need to manually add Mobify tag to your master.tag. Add the following code after tag in your custom master.tag file.

        <%-- mobifyConfig Tag Value from Database starts --%>
        <%-- mobifyConfig Tag Value from Database Ends --%>

        The master.tag should look like this:

      5. Run ant clean all in your command prompt. There should not be any build errors.

      6. After building your code, start the server by executing the following command on command prompt

        • Unix ./
        • Windows hybrisserver.bat
      7. After starting the server, go to HAC and under platform > update, please select the following options and click on update. Executing this will help in reflecting the changes in backoffice.

      Install the Mobify tag and service worker

      1. After successfully installing the Mobify extensions, go to Hybris Backoffice, on the left side panel, you will be able to see Mobify extension options

        Under Mobify, you will see two options:

        • MobifyTagConfiguration : Used to add/modify Mobify tag script which will be visible at all pages.
        • ServiceWorkerConfig : Used to add/modify Mobify Service Worker Loader javascript.
      2. Add/Modify MobifyTagConfiguration and ServiceWorkerConfig, please select + to add new property and enter your Mobify tag

        To reformat the scripts, format the values in Essential > Mobify Service Worker Value and save the changes

        After saving the changes, verify the service worker is in place by going to https://domain-name/service-worker-loader.js

      Create an OAUTH 2.0 client

      The client allows the connector to communicate with Hybris using OCC API.

      Create a new OAUTH client. Note its client ID and client secret. It is need to configure the connector.

      This connector uses two types of OAuth 2.0 tokens, one for anonymous users and one for customers. The configuration of these tokens can be found in init-hybris-connector.js

        auth: {
            anonymous: {
                clientId: 'client-side',
                clientSecret: 'secret'
            customer: {
                clientId: 'mobile',
                clientSecret: 'secret'

      You can either configure the tokens in the HAC or the backoffice.

      1. To configure these tokens in the HAC, import the following IMPEX:

        INSERT_UPDATE OAuthClientDetails;clientId[unique=true] ;resourceIds ;scope ;authorizedGrantTypes ;authorities ;clientSecret ;registeredRedirectUri
        ;client-side ;hybris ;basic ;implicit,client_credentials ;ROLE_CLIENT ;secret ;http://localhost:9001/authorizationserver/oauth2_implicit_callback;
        ;mobile ;hybris ;basic ;authorization_code,refresh_token,password,client_credentials ;ROLE_CLIENT ;secret ;http://localhost:9001/authorizationserver/oauth2_callback;
      2. Or you can configure your tokens in backoffice, login to the backoffice, and select Systen > OAuth > OAuth Clients, add a new client with the following information:

         OAuth client ID: your_client_id (no space allowed)
         OAuth client secret: your_secret
         Authorities: ROLE_CLIENT
         Client Grant Types: refresh_token, password, authorization_code, client_credentials

        Once the OAuth client is created, refresh the page and make sure the disabled flag of the client is set to false.

      Set up the connector

      Configuring the connector tells it how to talk to your Hybris site.

      In the Web SDK, the connector is configured and registered with the Integration Manager in web/app/init-hybris-connector.js. Update it with your Hybris configurations.

      Open web/app/main.jsx and remove the other connectors. Import the one we set up:

      - import initConnector from './init-merlins-connector'
      - import initConnector from './init-sfcc-connector'
      - import initConnector from './init-stub-connector'
      + import initConnector from './init-hybris-connector'

      You're done! Great job! ๐Ÿ™Œ

      Your PWA should now be integrated with Hybris.

      Verifying it worked

      To verify, load the PWA and confirm it gets data from Hybris.

      1. Start the development server by running npm start in the web folder.
      2. Open a web browser and activate mobile emulation.
      3. Copy Preview URL from your console and open it in your web browser.
      4. Ensure the Site URL is set to your Hybris site's homepage over HTTPS.
      5. Hit Preview!


      npm start doesn't work!

      • Check your JavaScript for syntax errors.
      • Check that you're running the command from inside the /web folder of your project.
      • Check that your packages are up to date by running npm install from the /web folder of your project.

      After previewing, the PWA doesn't load!

      • Check for HTTPS errors.
      • Verify the Mobify Tag is present on the page
      • Open Dev Tools and confirm requests to Hybris are succeeding.
      • Open Dev Tools and check for errors logged to the JavaScript console.


      We use JSON Web Tokens (JWT) for authentication with Hybris OCC API. The details of how JWT authentication works in Hybris are documented in this document.

      The Connector for Hybris automatically manages requesting a JWT token when a sessions starts and then submits and renews the token as needed.

      Utility Functions

      There are a number of utility functions that you may find useful if you need to extend the Connector for Hybris. They simplify interacting with Hybris OCC APIs by taking care of things like authentication tokens (JWT) and cart management automatically.

      If you are extending the Connector for Hybris we strongly recommend using these functions instead of implementing similar functionality from scratch.

      The functions are organized into a set of broad categories below.


      getAuthToken(): string

      Retrieves the auth token from browser storage.

      You almost never need to use this function directly because the Request Functions manage the authorization token automatically.

      storeAuthToken(authToken: string)

      Stores the auth token to browser storage. This function stores the auth token using the best available method (currently it tries session storage first and falls back to using a cookie).

      You almost never need to use this function directly because the Request Functions manage the authorization token automatically.


      Deletes the auth token from browser storage.

      You almost never need to use this function directly because the Request Functions manage the authorization token automatically.

      isUserLoggedIn(authorization) -> boolean

      Returns true if the given authToken represents a logged in user, false otherwise.


      makeApiRequest(path: string, options: object, body: object, logoutOnUnathorised: boolean): Promise<object>

      Executes an API request to the specified path and returns Promise that resolves with the server's results. The resolved object is the Response object returned by the fetch API and is documented here.

      Note that this method only takes a path instead of a full URL because the connector manages building the full URL based on the configured Base Site ID.

      makeUnAuthenticatedApiRequest(path: string, options: object): Promise<object>

      Exactly the same as makeApiRequest but explicitly doesn't set any authorization headers. This is useful if you need to make an API call outside of the current session/user.

      Cart Management


      Deletes the currently-saved cart ID from browser storage.

      getCartID(): string

      Retrieves the currently-saved cart ID from browser storage

      storeCartID(cartID: string)

      Stores the given cart ID to browser storage

      fetchCart(): Promise<object>

      Fetches cart data from Hybris OCC API for the current cart. If there is no existing cart, it will create a new cart.

      handleCartData(cart: object): Promise<object>

      Parse and store the cart data to the Redux store.

      getCart(): Promise<object>

      This is a combination of fetchCart and handleCartData, it fetchs the cart from Hybris OCC API and processes the provided cart data and dispatches it to the Redux store. The resolved value is the cart data.


      • Backoffice - Product manangement application of Hybris
      • Hybris - SAP Hybris Commerce Suite
      • HAC - Hybris Administration Console, offers functionality for administration, monitoring, and configuration of SAP Hybris Commerce.
      • OCC - Omni Commerce Connect, next-generation commerce API that offers a broad set of commerce and data services which enable you to use and leverage the complete SAP Hybris Commerce functionality



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